When to use voice announcements
Voice announcements are best reserved for situations where a phone call adds value that a text message doesn’t:- VIP guests who deserve a personal invitation rather than a text
- Urgent updates where some guests may not check WhatsApp promptly — a ringing phone demands attention
- A personal touch — recording a message in the couple’s own voice for close family or the wedding party
- Accessibility — reaching guests who are not active WhatsApp users
How to send a voice announcement
1
Start a voice announcement
In the Announcements section of the app, tap Add Announcement (the + button), then under By phone call choose Play a recorded message.
2
Add your recording
Under Add a Voice Recording, either tap Record to record with your phone’s microphone, or Upload MP3 to use a file from your device. While recording, tap Stop & Upload when you’re done, or Cancel to discard it. After recording or uploading, check:
- The duration looks right (this determines cost per call)
- It sounds right — use Re-record or Upload new to replace it
- Format: record in the app, or upload an MP3 or M4A file
- Size: up to 10 MB
- Duration: 30–120 seconds recommended; longer calls cost more
- Quality: Record in a quiet space, speak clearly at a moderate pace
3
Select recipients
Tap Continue to Add Guests and choose who receives the call:
- Groups — select one or more guest groups, or send to all guests
- Individuals — pick specific guests by name
4
Check the cost
The review screen shows the estimated credit cost before you send, with the reminder “Voice calls are billed per minute of talk time, not per guest”. The rate depends on each guest’s country — review this carefully, as voice calls cost more than WhatsApp messages.
5
Send or schedule
Choose Send Now or Schedule for Later, then confirm. Calls are initiated automatically — you don’t need to take any further action.For larger sends, the Confirm Announcement sheet says “You are about to make voice calls to N people. This will use credits from your balance.” and asks you to type the number of people to proceed.
Monitoring call status
After sending, you can view the delivery status for each call from the announcement detail view. Status types include:
Status updates in real time as calls are delivered.
Listen report
On a voice announcement’s report, tap the Listen report icon to see how much of your recording guests actually heard:- Median — the typical share of the recording guests listened to
- Heard full — the percentage who listened to the end
- Hung up in first 3s — guests who hung up almost immediately
- Voicemail — calls that look like they reached voicemail rather than a person
- Per guest — each guest’s listen percentage; tap Didn’t hear past 5s to show only the guests who barely listened
Pricing
Voice call costs are calculated per minute of your recording, per guest, based on the guest’s phone number country. Calls to numbers outside India cost more than calls within India. Current rates are on weddingkart.co/pricing. Each call’s cost is rounded up to a whole number of credits. The estimated cost is shown on the review screen before you send, and is deducted from your credits when you send. The amount deducted at send time is an estimate. After each answered call ends, its charge can be adjusted — a call that ends before your recording finishes gives a little back, and one that runs longer takes a little more — so your balance can move slightly once the calls finish, and can dip below zero. Calls that are not answered, busy or fail are refunded in full (see below).Voice announcements use the same credits as WhatsApp messages. See Payments & Credits for details on how credits work and how to top up.
Recording tips
For good audio quality:- Record in a quiet room with minimal echo
- Use your phone’s voice memo app or a decent microphone
- Speak clearly and at a moderate pace — not too fast, not too slow
- Test playback before uploading
- Open with who you are and what wedding this is about
- State the purpose of the call clearly within the first 10 seconds
- Include the key details: date, time, location, or what action the guest should take
- Keep it under 60 seconds for simple reminders; 90 seconds maximum for detailed messages
- End with a warm, clear closing
“Hello, this is [Name] calling about Priya and Arjun’s wedding. I’m reaching out because we haven’t received your RSVP yet. The deadline is March 1st. Please reply to the WhatsApp message we sent earlier, or call us directly. We’d love to have you there — thank you!”
If a call is not answered, the line is busy, or the call fails, the credits for that call are refunded automatically. Calls that reach voicemail are charged.
If you see a message
What happens if…
- A guest is in two selected groups? They get one call.
- A guest doesn’t pick up? The status shows No answer and the credits come back. There is no automatic retry — send again to the guests you want to reach (each new send is charged again).
- The call goes to voicemail? Your recording plays into voicemail and the call is charged. The listen report counts it under Voicemail.
- A guest hangs up early? The call is charged for the time it was connected, and the listen report shows how much they heard.
- I re-upload a new recording? Calls you send after that play the new recording. Calls already made are unaffected.
Common questions
How much does a voice announcement cost?
How much does a voice announcement cost?
The cost depends on each guest’s country and the call length. Calls outside India cost more. The review screen shows the exact credits for your selected guests before anything is sent. Current rates are on weddingkart.co/pricing.
Am I charged if the guest doesn't answer?
Am I charged if the guest doesn't answer?
No. Calls that aren’t answered, are busy or fail are refunded automatically. Calls that reach voicemail are charged.
Why did my balance change after the calls finished?
Why did my balance change after the calls finished?
Credits are deducted up front using an estimate, then each answered call’s charge is adjusted after it ends. Calls that end before your recording finishes give a little back; longer calls take a little more.
Which file types can I upload?
Which file types can I upload?
MP3 or M4A, up to 10 MB. Or record directly in the app.
Can I schedule a voice announcement?
Can I schedule a voice announcement?
Yes. Recorded voice announcements can be scheduled with Schedule for Later. AI voice calls are sent immediately and can’t be scheduled.
Which number is called if a guest has more than one?
Which number is called if a guest has more than one?
The first phone number on the guest’s record.
How do I know if guests actually listened?
How do I know if guests actually listened?
Open the report and tap Listen report. It shows the median listen percentage, how many heard it to the end, early hang-ups and suspected voicemails.
Related
Announcements overview
Send WhatsApp messages to guests individually
Payments & Credits
Understand how voice call credits are charged