Number access is separate from event access
There are two separate kinds of access, and it helps to keep them apart:- Your role on an event (Admin, Member, or View Only) controls what you can do inside that event — see Team Collaboration.
- Your access to a WhatsApp number controls whether you can pick that number for a new event and create message templates on it.
Roles on a number
Inviting someone
You can invite people from the number itself, or straight from an event’s Team screen.From the WhatsApp Business screen
Open the number
Tap Access
Invite someone
Send the invite
From an event’s Team screen
On an event that sends from your own number, each person on the Team screen shows whether they can create templates on the number:Accepting an invitation
Invitations appear on the invited person’s WhatsApp Business screen under Invitations: “[name] invited you to send from [number]” — “If you accept, you can send messages and manage templates from this number. You can leave at any time.” Tap Accept or Decline. The invitee may need to accept before they can use the number. Until then, the number appears in the event creation sheet but can’t be picked, with the note “Your access to this number is still pending”. After accepting, the number appears under Shared with you — on the WhatsApp Business screen and in the Who sends the messages? sheet.Managing people
On Manage access, people appear under Invitations pending (marked Invited) and People with access (marked Has access). Tap the menu next to a person to:- Make admin / Remove admin — owner only.
- Edit name — owner only. The phone number can’t be changed. To give a different phone number access, remove this person and invite the new number.
- Cancel invitation — for someone who hasn’t accepted yet.
- Remove access — the owner can remove anyone. An admin can remove collaborators, but not other admins.
What removing someone does
When you remove someone, the app confirms: “[name] won’t be able to use this number for any NEW wedding. Weddings they already have access to are not affected.” Removing someone from the number does not remove them from events that already send from it. If you want them to stop sending on an existing event too, remove them from that event’s team (or make them View Only) on the event’s Team screen.Common questions
My teammate is an Admin on the event. Can they send announcements from my number?
My teammate is an Admin on the event. Can they send announcements from my number?
Why can't my teammate create a template on our event?
Why can't my teammate create a template on our event?
I was invited, but I can't pick the number for my new event.
I was invited, but I can't pick the number for my new event.
Can an admin make other admins?
Can an admin make other admins?
Can people with access change the business profile or disconnect the number?
Can people with access change the business profile or disconnect the number?
If I remove someone, do they lose access to events they are already running?
If I remove someone, do they lose access to events they are already running?
The number disconnected. Can my collaborator reconnect it?
The number disconnected. Can my collaborator reconnect it?
Can I invite myself or the same person twice?
Can I invite myself or the same person twice?
Does the person I invite need a Weddingkart account?
Does the person I invite need a Weddingkart account?