> ## Documentation Index > Fetch the complete documentation index at: https://www.weddingkart.co/docs/llms.txt > Use this file to discover all available pages before exploring further. # Two-Way Chat > Reply to individual guest messages directly from the Weddingkart app. When a guest replies to any WhatsApp message from your wedding channel, their message appears in your Weddingkart inbox. You can respond from the app, and the guest receives your reply as a WhatsApp message — without leaving Weddingkart. Guests always stay on WhatsApp. Only you and your team operate from the Weddingkart app. ## How it works 1. You send a WhatsApp announcement to your guests (an invite, RSVP request, or event update). 2. A guest types a reply — for example, "What time should I arrive?" or "Can I bring a +1?" 3. Their message appears in your **Inbox** inside Weddingkart. 4. You type a reply in the app. 5. The guest receives your message on WhatsApp. The conversation continues back and forth with no friction on either side. ## The inbox Tap **Inbox** or **Chat** in the Weddingkart app to see the list of every guest you have a conversation with for this wedding. ### Filter chips Two chips sit above the list: **All** and **Unread (n)**. Tap **Unread** to see only conversations with messages you haven't read yet. If there's nothing unread, an empty state takes over so the screen never feels broken. ### Pin a chat Long-press any conversation and choose **Pin**. Pinned chats float to the top of the list with a 📌 next to the guest's name and a soft amber tint behind the row. Use it for the chats you want to come back to all day — your decorator, the bride's father, the venue contact. Unpin from the same long-press menu. ### Mute a chat Long-press a conversation and choose **Mute**. Muted chats show a 🔕 next to the guest's name and stop pushing notifications to your phone. They still appear in the inbox and keep collecting messages — they just stop pinging you. Useful for talkative friends threads while you focus on logistics. Pinning and muting are **per-device** — each team member curates their own inbox. If you sign in to a second phone, the pins and mutes don't follow you. ## Inside a chat Open any guest conversation and the chat screen gives you a few shortcuts on top of the message thread. ### Quick-jump chips Three icon chips sit in the header of every chat — **RSVP**, **Travel**, and **ID Cards**. Tap one to jump straight to that guest's submissions for that screen, without backing out and renavigating. ### Scroll-to-latest button When you scroll up through history, a small round button appears in the bottom-right. Tap it to glide back down to the newest message. It only shows up once you're more than a screenful away from the bottom, so it stays out of your way the rest of the time. ### Bulk select Long-press any message, then tap **Select**. The header swaps into a selection bar that shows "**N selected**" and three bulk actions: | Action | What it does | | --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Copy** | Copies the text of every selected message to your clipboard, in chronological order. | | **Forward** | Opens the standard forward flow with all selected messages. | | **Share files** | Visible only when **every** selected message has media. Downloads each file and hands the whole batch to your phone's native share sheet — handy for forwarding a stack of tickets or ID cards to WhatsApp or Drive in one action. | Tap any other message to add or remove it from the selection. Tap the **✕** in the header (or the back button) to exit selection mode. ## Message bubbles Bubbles in two-way chat behave a lot like WhatsApp, with a few additions tuned for wedding ops. ### Images Tap an image to open the full-screen viewer. The viewer's built-in **Share** button lets you forward the image to anyone — Drive, the decorator's WhatsApp, your photographer. ### Documents * **PDFs** open inside the app in the bundled PDF viewer — no leaving Weddingkart to read a ticket or invitation proof. * **Other formats** (xlsx, docx, and so on) hand off to your phone's default app for that file type. * If the sender didn't name the file, the bubble falls back to the filename from the URL instead of showing a bare "Document". * Each document bubble shows the **file size** next to the filename, so you can spot the 30 MB PDF before tapping. ### Voice notes Voice messages have an **inline player** — play and pause, scrub via the slider, and read the duration right inside the bubble. No external player needed. ### Videos Video bubbles show a **first-frame thumbnail** instead of a grey placeholder, so you can recognise a clip at a glance. ### Link previews When a message contains a URL, an Open-Graph card renders under the text with the page title, description, and thumbnail. Quietly skipped if the site doesn't expose preview data. ### Markdown and smart links Messages preserve WhatsApp-style formatting (`*bold*`, `_italic_`, `~strike~`, monospace, highlight). On top of that: * **URLs** become tappable links. * **Indian phone numbers** (+91-style) become tappable too — tap to call or open in the dialer. ## Message tools **Long-press a message** to open the action strip — a horizontal row of icons across the bottom of the screen: * **Copy** — copies the message text to your clipboard. * **Forward** — opens the forward flow for that single message. * **Share file** — only on media messages. Downloads the bytes and hands them to your phone's native share sheet, so the receiving app gets a real file (not just a URL). * **Select** — enters bulk-select mode with that message pre-checked. **Tap the timestamp row** on any message (the small "10:42 ✓✓" line under the bubble) to open the **Message info** sheet. It shows the full timestamp and a plain-English delivery status — "Read by the guest", "Delivered to the guest's phone", "Sent to WhatsApp" — so you don't have to remember which tick means what. ## Key features * **Real-time messages** — all team members on your wedding account see incoming guest messages as they arrive. * **Per-guest conversations** — messages are organised by guest, so you can see the full thread with each person. * **Pin and mute** — curate your inbox per device. * **Unread filter** — one tap to focus on conversations that still need a reply. * **Bulk actions** — copy, forward, or batch-share files across multiple messages. * **Quick jump** — jump from a guest chat to their RSVP, Travel, or ID Card submission with one tap. * **Rich media** — in-app image viewer, PDF reader, inline voice player, video thumbnails, link previews. * **Smart links** — URLs and phone numbers in messages are tappable. * **Message history** — conversations are retained for the duration of the wedding. ## Use cases Two-way chat handles individual guest needs that bulk announcements can't address: * Answering questions about venue address, event timing, or parking * Following up personally with guests who haven't RSVPed * Coordinating accommodation or transport with specific guests * Responding to guests with special requests or dietary requirements Two-way chat works alongside bulk announcements — broadcast the same message to all guests and then handle individual follow-up questions in the inbox without switching tools. Two-way chat is included in the **Standard plan**. It is not available in the Basic plan. ## Related pages Collect attendance confirmations via WhatsApp buttons. Collect guest flight and train tickets via WhatsApp. Collect guest ID cards for venue security check-in. Send WhatsApp messages to all your guests.